Event Details
AI is revolutionizing industries by ushering in a new era of automation, efficiency, and innovation. It's no longer just a concept—AI's practical applications are compelling entire sectors to adapt and companies that fail to follow suit will be quickly left behind. AmCham's new series aims to help companies across a range of industries navigate these changes and incorporate actionable AI solutions to stay ahead of the competition and strengthen resilience.
This edition focuses on Generative AI (GenAI) for Customer Experience (CX). GenAI revolutionizes every stage of the customer journey, from rapid creation of hyper-personalized content across formats to next-gen chatbots that enhance self-service to co-pilot tools for sales and service teams. While GenAI has the potential to open up opportunities, businesses must also navigate challenges like legal risks tied to data privacy and security, DEI issues from data bias in AI models, maintaining the human touch in automated interactions, misinformation and more.
Join AmChamSG and our expert panel to explore the opportunities and challenges that cutting-edge AI poses in CX.
Please note the following details:
- The event is held under the Chatham House Rule https://www.chathamhouse.org/about-us/chatham-house-rule
- Images from the event may be used for AmCham Singapore's post-event information, marketing and promotional purposes.
- The personal information provided to us will only be used for event registration and administration.
By registering for this event, you agree and consent to the above.
* For any enquiries please contact the AmCham Programming and Events Team at pe@amcham.com.sg.
